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FAQ

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Find answers to common questions in our FAQ below.

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Our Business Address

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Building No.1, Mezzanine M3 - Bayad St - Hadbat Al Za'faranah - Abu Dhabi

Working Hours

We’re available to support you during our official working hours.

Working Days: Monday - Friday
Working Hours: 10 AM to 6 PM

Frequently Asked Questions

Find quick answers to the most common questions about Wabizpro and how our platform can help your business grow.

Wabizpro is a complete cross-platform WhatsApp CRM and marketing tool that helps businesses manage conversations, automate customer engagement, and run marketing campaigns through WhatsApp.

Wabizpro is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication on WhatsApp.

Not at all. Wabizpro features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users.

Wabizpro is accessible on all modern web browsers and optimized for desktop, tablet, and mobile use.

Yes, Wabizpro uses the official WhatsApp Business API, ensuring reliability, security, and full compliance with WhatsApp’s policies.

Wabizpro offers WhatsApp CRM tools, message automation, contact segmentation, multi-agent inbox, campaign analytics, and lead tracking.

Yes. Wabizpro’s Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.

Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.

Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.

Absolutely. We use industry-standard encryption, regular audits, and secure cloud infrastructure to ensure your data is protected. Wabizpro is also fully GDPR-compliant.

Wabizpro offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).

Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.

Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.

If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.

Yes. You can access and download all invoices and billing history directly from your Wabizpro account under the “Billing” section.

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